EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: April 9, 2026 7:36 pm
Topics: 42 / Replies: 1036
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RE: Will the grid pass through the inverter if the inverter fails

A transfer switch would be the best option. That would also be helpful if you need to work on the inverter and you need to turn it off, the Grid can b...

6 months ago
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RE: Charging using SOC parameters

I apologize for the confusion. You are correct. The inverter DIP switches should be in the up position, and the GridBoss DIP switches should be in the...

6 months ago
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RE: Dongle unable to connec to cloud

@spencerowenCan you send me a screenshot of your dongle parameters please?

6 months ago
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RE: GB cycles power when switching back to grid

Do you know what firmware the GridBoss is running on?

6 months ago
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RE: 12000xp - install & commissioning Q & A and comments

1. 2. There isn't really a sample, but the inverter does come with default settings. It comes in Self-consumption which is mostly what people use...

6 months ago
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RE: Two EG4-Wall Indoor Batteries to FlexBoss DC wiring question

The best way would be to connect both batteries with the paralleling cables and connect the Master battery to the inverter as shown in the image below...

6 months ago
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RE: Error code 25, 27 on XP6000

@david-luke Do you have a 6000XP with the same warning 25 and 27?

6 months ago
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RE: EG4 18k PV inverter output goes to zero

@rcg123 Do you have the inverter online?What batteries are you using for your system?

6 months ago
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RE: EG4 18k PV inverter output goes to zero

@george-redingerHave you always had Power Backup disabled?

6 months ago
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RE: Monitoring Portal expected behavior?

Yes, that’s correct. You need to press the “Read” button at the top of the page to view the configured settings.

6 months ago
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RE: LCD display remains blank.

Just to confirm, when you flip the switch located under the inverter to turn it on, the screen doesn’t power on. Is that correct?

6 months ago
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RE: EG4 wifi dongle unable to connect

@joffreyfontaine I responded to your DM and I have submitted a parts request to get a replacement dongle sent to you.

6 months ago
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RE: Flexboss LCD Screen - System Charge SOC Limit?

I don't believe that option is on the screen. You would need to use the EG4 Monitor website to see that setting.

6 months ago
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RE: 18kPV CTs not detecting Consumption

@drewc Yes, that’s correct! You need to connect the cables to the Grid port in order for the inverter to start reporting data. I’m glad you were able ...

6 months ago
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RE: 18KPV AC Couple mode stopped working after adding GridBoss

We apologize that we were unable to make changes to the firmware at this time. Updating the firmware involves a formal process, which requires careful...

6 months ago
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