@michaelahess Do you know which app version you are using? I'll look into this, but for now you can try this: Log out and log back into the app. (I...

Yes, that is correct. The only change you need to make is you would set the Master/Host (Battery #1) to ID:0 Battery #1 (Master/Host): ID: 0 Batt...

I recommend going with either option 7a or 8a. To ensure that no power is sent back to the grid, you’ll need to enable off-grid mode on the inverter. ...

I completely understand where you're coming from, however at the moment, I don’t have a direct answer for you. What I can do is submit your feedback a...

For the master battery, you will want to start with Start Adr:0 Not sure if you've looked at the guide document but I'm attaching it in case you n...

Do you want the inverter to only power critical loads or all the loads in case of the grid goes down?

@michaelahess It does look like it is online, but there seems to be no activity. Are you powering loads at this time?If there was no proper communicat...

If both L1 and L2 are balanced and there is enough solar power to cover the active loads, the inverter should automatically supply the necessary power...

Great questions! Yes, you can absolutely set up a system where the inverter prioritizes powering your loads — like a mini-split — and then uses any ex...

@ronnyb I am looking into getting this for you.

@charlie Do those batteries support any of the protocols listed in the image?

As Joel mentioned, you would need the GridBoss in order to use a generator, as the FlexBoss was designed to work alongside the GridBoss. The FlexBoss ...

Could you please provide your station name or inverter serial number so we can review your system?

Are you referring to the Modbus communication protocol for the 12000XP?

@michaelahess As shown on the picture I posted. It does show that your system in already in parallel. This is the reason why the button is not showing...