Can you please provide your inverter's serial number so we can look into this for you?

Are you referring to this? It is at the beginning of every manual.

@kostpower I apologize for the delayed response. I can definitely check on this for you. Can you please send me a private message with your first and ...

How long was the battery in standby? It’s possible the battery was maintaining the inverter on and gradually discharged over time.Have you tried charg...

If there is a PV Arc Fault or PV Ground Fault detected, the inverter will show a 02 Warning (AFCI High), the inverter will not shut down, it will keep...

Since EG4 inverters were not designed for L1 and L2 to produce only 120V, it will likely not perform well, and the output power would be very limited ...

Have you removed the AC connection and see if it runs with only PV?

If you’re experiencing issues with your dongle, I’d be glad to assist. The dongle parameters will help us verify whether it is connecting to the corre...

Try performing a full restart on the system and try again.

At this time, there are no plans for this. If any changes are made in the future, we will provide an update to everyone.

Thank you for sharing your feedback! I’ll make sure to forward this to our team for consideration.

@jimijo I don't have direct familiarity with SolarEdge inverters. However, if the unit is a 48V system, it's likely that it will work but there will n...

Are you still experiencing those warning codes every day?If so, we recommend reaching out to your distributor for a replacement. This issue has been i...

@tomt Yes, you’ll need to disable AC Coupled. The inverter isn’t designed to switch between AC Coupling and a generator, so this transition may not be...

@notmyday Can you please send me a direct message with the following information: First and Last Name Email Phone Number Shipping Address