EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: June 22, 2026 8:23 pm
Topics: 43 / Replies: 1087
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RE: New Member Sharing my system

@rev114Welcome to the EG4 Forum!If you have any questions or need any assistance with paralleling, please let me know.

12 months ago
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RE: 12000 XP Solar input voltage

@mike-hurdWelcome to the EG4 Forum!This is a known issue, and the way to resolve it is by updating the inverter to the latest firmware version. Let me...

12 months ago
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RE: Could I be charging too slowly?

@powerup I don’t have an answer at the moment, but I can consult with our battery technician and follow up with a clear and accurate response.

12 months ago
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RE: 12000XP firmware bluetooth procedure

I apologize for the confusion. You are correct.

12 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@krzysiek_kta If provide your inverter's serial number, I can also take a look at the data and try to identify what could be causing this issue.

12 months ago
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RE: Disable CT input for Subordinate Inverters

I Apologize for the confusion. You are correct. When using two inverters in parallel, only one set of CTs is required on the master inverter.Thank you...

12 months ago
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RE: 12000XP firmware bluetooth procedure

Sounds correct. If you need any further assistance, please let me know.

12 months ago
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RE: Could I be charging too slowly?

I checked with our technician, and they confirmed that charging below 60A will not cause any battery cell imbalance.

12 months ago
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RE: Could I be charging too slowly?

This is based on my research, but I’ll reach out to our battery technician to get a definitive answer.

12 months ago
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RE: replacing circuit board

At this time, the best option would be to replace the entire unit. You can try reaching out to your distributor to see if they have any spare parts av...

12 months ago
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RE: Error (27) only when batteries get fully charged

Which batteries are you using?just to confirm, you got both codes 27 and 17?

12 months ago
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RE: New EG4 battery firmware updater

Which battery model are you attempting to update?

12 months ago
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RE: Could I be charging too slowly?

I don’t believe charging with lower amperage than the recommended will damage the batteries. The main things would be slower charging and a potential ...

12 months ago
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RE: Any way to save/backup settings on 18Kpv?

At the moment, the only available method to retrieve the data is by using the Export PDF option. However, I understand your point, and I’ll be sure to...

12 months ago
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