EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: October 19, 2026 5:13 pm
Topics: 46 / Replies: 1198
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RE: NOBODY ANSWERS THE PHONE

@kostpower I apologize for the delay on the part! Let me know if you need anything else!

1 year ago
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RE: Comunicación de BMS de batería EG4 LL-S con EG4 6000XP

@fonckBuenas tardes¿Pudo lograr que la batería LL se comunicara con el inversor?

1 year ago
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RE: EG4 24000 Hybrid not drawing DC watts

@davidt I apologize for the delayed response. Because it started since the install, it could be that it was a defective unit, if you are still having ...

1 year ago
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1 year ago
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RE: Warning W018 on 6000XP

@ravasunpower Make sure you have Generator Boost Disabled.

1 year ago
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RE: Hybrid mini split 12k not heating/cooling

@user11 Are you getting any error codes on the inside unit?The best solution would be to reach out to your distributor and possibly get a replacement ...

1 year ago
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RE: Energy storage systems UL9540

@paddymc Can you provide the link for the YouTube video? I’ll look into this and confirm. At this time, I don’t have any updates on the 6000XP being U...

1 year ago
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RE: Dongle problem. set up successfully, dongle will restart later

I'm glad you got it working! If you run into any issues more issues, please let me know and I can send you a replacement dongle.

1 year ago
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RE: WiFi Dongle Setup - Please help

@rbeato011 I responded to the other thread as well but, if you provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If ...

1 year ago
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RE: EG4 wifi dongle unable to connect

@rbeato011 If you can provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If that’s not possible, I can arrange to pro...

1 year ago
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RE: EG4 wifi dongle unable to connect

@dfwtinker We haven’t received any reports of issues with the monitoring website. I recommend checking your internet connection, ensuring your router ...

1 year ago
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RE: Newbie here. Requesting support for eg4 12ton hybrid mini spliit.

I can definitely help you out or at least point you to the right direction. So, are you only needing the Line set?

1 year ago
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RE: EG4 FlexBoss21 causing flickering

If you'd like, I can review your settings and make sure they are all correct. You can send me a direct message with your inverter's serial number.

1 year ago
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RE: Comunicación de BMS de batería EG4 LL-S con EG4 6000XP

Como la batería es LL, debe estar configurada en ID:1 para que funcione como la batería maestra.

1 year ago
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RE: Hybrid mini split 12k not heating/cooling

@user11 Your unit is not blowing hot or cold air?

1 year ago
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