If you are wanting for the generator to start and stop according to the charging parameters, you will need to connect to NO1 and COM1.

I apologize for the confusion. The server was fully up and running after about 10 min after I posted. Please let me know if you have any other connect...

Are you using Solar, AC or both to power it?

@krzysiek_kta Please let me know if it stops or if you continue to have issues!

We apologize for the inconvenience! The EG4 app and monitoring website were down this morning but were restored. If anyone continues to have issues co...

The EG4 App and Monitoring website are now back up and running! If you continue to have any issues, please let me know.

The most recent firmware is from 2021. It appears that your inverter didn't install the complete update. I recommend ensuring the update finishes and ...

The latest firmware for the 12kPv would be FAAB-2021. It looks like your inverter did not completely finish updating.To ensure the screen displays the...

@adwilson254Most of the time, when people have flickering lights, it's caused by wiring issues but not always.Where do you have your PV grounded?

The latest firmware version is 191011. If you see this listed under the Firmware Version tab, it means your inverter is up to date.

Did you download the correct app?

Which firmware is your inverter running on?

@rayIf you send me a private message with your name, address and phone number, I can send you a replacement dongle.