EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
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EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: June 23, 2026 7:40 pm
Topics: 43 / Replies: 1087
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RE: Up and running in Santa Cruz, CA

You can set up PV priority charge which will prioritize PV to charge battery in the morning. Make sure that you have Battery backup Disabled, this wil...

1 year ago
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1 year ago
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RE: EG4 Flexboss 21 Offgrid

@a-tech You can connect the 2 Chargeverters to the same set of Bus bars where the batteries are connected to.

1 year ago
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RE: Portable Generators (?)

For optimal performance, it is recommended that the generator has less than 12% Total Harmonic Distortion (THD), is rated at least 1.5 times the total...

1 year ago
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RE: Missing Chargeverter mounting bracket

The best choice will be to reach out to your distributor and let them know that you are missing parts.

1 year ago
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RE: Lights Flicker in "Off-Grid Mode", On Grid problems

Is that the main service panel where the neutral/ground bond is located?It doesn't seem like it, but do you have solar on both inverters or only one?A...

1 year ago
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RE: 6000XP with electric, on demand water heater

It won't cause any damage. While the 6000XP is rated for a continuous output of 6000W, it does support a surge capacity of 12,000W for up to 3.5 secon...

1 year ago
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RE: My 12000BTU EG4 AC/DC Mini split sets itself to 62 degrees every night when in cooling mode

@montufar Currently, there is no firmware update available for this issue. However, I will escalate the matter to our development team for further rev...

1 year ago
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RE: OTA Update doesn't appear as an option for me

At this time, end user accounts do not have the ability to update the battery remotely. Since there is currently no firmware update available for the ...

1 year ago
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RE: EG4 LL (V2) 12V 400 AH Battery behavior on discharge

The BMS manages the charging and discharging of the battery; However, you must set the inverter to stop discharging the battery at a specific voltage ...

1 year ago
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RE: 12000XP and Ruixu Lithi 2-16

@chaseI understand your concern, and I’ll be sure to mention this to our team for them to consider.

1 year ago
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RE: 12000xp and warning 28

@eg4newbie It shouldn’t cause any damage since it’s a warning rather than an error. However, it could indicate that one leg is exceeding the 6,000W li...

1 year ago
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RE: What happens when grid power is down

@mattcrum Absolutely! That’s a common question. You can find a lot of helpful documents available on the product page in case you have any other que...

1 year ago
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RE: 12000xp and warning 28

@eg4newbie It shouldn’t be using the battery if there’s sufficient PV available. If you can share some screenshots of your settings, I can take a look...

1 year ago
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