Were you able to register an account through the app or website? Were you able to connect the dongle to your account?What inverter do you have?

Make sure you have them in parallel, this will allow to show both as one. Also, make sure that the GridBoss setting is enabled through the FlexBoss21 ...

Could you please share screenshots of your settings, or provide your station name or serial number? I can review your setup and help identify why this...

@joel-brodeur Not sure how busy they are, but I can definitely put in a request to test this.

1. Yes, as long as battery or solar are available and is enough to power loads. Also, can depend on your settings.2. Depends on your settings. since t...

@joel-brodeur I am not sure if this would work. I don't think this exact scenario has been tested.

@fkitzmann I can pass this request to our team, But the only way to use 2 AC couple systems would be to connect 1 to smart port #1 and connect the 2nd...

@colmckinney Happy to help! Feel free to reach out if you run into any other issues.

@donnie255 I apologize for the confusion. Doing this a few times a month is a recommendation. If you would like to do it every day that is okay as wel...

At this time, no. However, if anything changes, I will let you know.

It is recommended to discharge the batteries to 20% at least a few times a month. I've attached a document explaining why this is recommended for EG4 ...

1 - The guide indicates performing the recalibration monthly, how critical is that? I would say it is highly recommended. This will help prevent imbal...

You can change the Battery Type to Lead Acid and set the Bulk charge/Absorb to 56.4 so all the battery cells can charge and balance out. How often do ...

You would have to connect the AC couple to the GridBoss. It will not work if you leave it connected to the 18kPV. However, if you have any questions o...

@yachtdr22 I apologize for confusion, I didn't notice that you had a Sol-Ark system. This would only work with an EG4 system.