@teeumupIn order to get battery information on the monitoring website, you need to have a E-Wi-Fi dongle starting with BJ, BG, BE, or DJ and you also ...

Does your system have PV and batteries?A grid outage would not necessarily cause an alarm or warning to appear on your system. You could also look at ...

This firmware has not been released yet, but we will announce it and inform everyone as soon as it becomes available.

@chad18kpv This firmware has not been released yet, but we will announce it and inform everyone as soon as it becomes available.

This issue was resolved as of Saturday morning and the website should be working as normal. If anyone has any issues with the website, please let me k...

If the Run light is blinking, that would mean that the battery is charging or discharging.

Awesome! Yes, definitely let me know if you need anything else!

Possibly, and I will definitely pass this idea along to the team!

Can you please send me a DM with your name, number, and address, and we’ll ship you a replacement dongle.

Hold the reset button located under the dongle for about 3-5 seconds. Make sure you are connecting to a 2.4GHz band. Make sure you follow the instruct...

@coolcat I've attached a document for the Flexboss and Indoor WallMount battery. Let me know if this isn't what you are looking for. EG4-FlexBOSS21-28...

For user-defined, it really depends on your battery's recommended configurations. Normally for EG4 batteries, the settings would be: #26 (Bulk char...

@eg4c I would need to review additional data, as it's difficult to analyze based on a single recorded instance from the inverter.

@jp86gt There is not one for the WallMount batteries. If you need assistance with the firmware updating process, I'd be more than happy to help.

@whiskyneat305 The inverter's MPPTs are engineered solely for solar applications and are not compatible with wind energy. Under no circumstances shoul...