@wardo5757 I don't remember if I asked for this already, but are you able to provide me with your inverter's serial number or station name please? We ...

@dougl I totally understand! Although I can't promise anything, I can definitely let them know.

That battery is pretty much completely depleted. You can try charging it with a 48V charger at a very low amperage. We do offer a 48V chargerverter th...

@darcymyers This issue has been resolved, let me know if you continue to have issues with this.

The best way to charge the EG4 battery would be through voltage. SOC would not be a factor in your case since there is no communication. As far as I k...

Some settings do require for the inverter to be on standby. You can try putting the inverter on standby through the settings and then try to change th...

You can always give us a call at 903-609-1988 or email us at [email protected] voltage is the battery reading?

I can submit a request to our team for this change. Thank you for your feedback and insight!

I also noticed that the inverter's firmware was not completely updated. This can happen when there is no solar input to the system, and it may lead to...

@bobandroslyn Yes! Ready when you are.

@knight I recommend contacting our distributor Canadian Off Grid Depot. They are located in Ontario, Canada and they are knowledgeable on our products...

@fizziocrat Yes, you should be able to set a time for when you want to discharge the battery which would avoid using the grid, unless the load demand ...

@bobandroslyn I am available any time before 4:00pm central time.

You can follow these instructions. If you need further assistance, please let me know! I'm happy to help!

what inverter are you using?