@lucilightningIf you send me your information, I can make sure one of our team members contacts you as soon as possible.

@lucilightning Is your inverter running the lates firmware?

@fkitzmannCan you disconnect the dongle and connect it again? It should display the blinking IP LED on the dongle. You can also hold the reset button ...

@johnaandAre you able to share your station name or inverter's serial number with me so I can look into this issue for you?Do you notice the power goi...

@clarktheshark I'm glad you were able to get it resolved!Also, I'm taking notes on this in case it comes up again.

@samjam24x7The dongle does not need to be activated with a code. You only need to do the following Connect your phone to the dongle’s Wi-Fi netw...

@gigadude I put the inverters in parallel, and it seems to be pulling wattage from all 3 inverters. I will put them back into single view, but if ...

@caseysweb You can revert to the previous firmware version or run the system in lead-acid mode for now. In lead-acid mode, the batteries will charge a...

@bobandroslyn I'll make sure they got it! Thank you!

@cgrecoAre you able to share the inverter's serial number or station name so we can review the settings to make sure everything is correct?It really d...

@mtjag Are you communicating between the inverter and the batteries or are you charging and discharging based off of voltage?

@jxnhrpr I’m not fully certain what that setting controls, but I can investigate and follow up with more details.

@tsuga We are currently working on a firmware release that will allow to update the firmware through Windows. In the meantime, I can update the batter...

@jep83 Nothing yet. I will ask for an update and follow up.