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EG4 Eric
EG4 Eric
@eg4eric
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EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: March 20, 2026 9:25 pm
Topics: 39 / Replies: 1021
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RE: Generator integration for off-grid system

That is correct. I just want to confirm for anyone that comes across this thread.when multiple inverters are connected in parallel, the generator must...

2 months ago
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RE: Field Impact Notice- 48V Batteries

@solargear @energybalanced @yooperjayEnsuring that both the RS232 and RS485 firmware are updated to the latest versions should resolve this issue.

2 months ago
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RE: Field Impact Notice- 48V Batteries

Thank you for bringing this to our attention. We are actively investigating the issue and working toward a resolution.

2 months ago
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RE: 6000xp shows tBat in Data History, 12000xp does not ?

This is a good question. I am contacting our R&D team about this. I don't know of any setting that will activate or enable that data.

2 months ago
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RE: RS232 Firmware- S02T25 (12/30/2025)

@yooperjay I see, thank you for bringing this up to my attention. We will have this fixed. Thank you!

2 months ago
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RE: Inverter shared batteries

@tallbillThe best configuration is to share the batteries across all three inverters. The Share Battery option was designed for customers who lack suf...

2 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarktheshark Yes, please let us know!The time could affect it if you have certain settings based on the times.

2 months ago
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RE: Using Smart Port to Prevent Inverter Overload

Os of now, the only way I see that it can be configured this way would be to make the changes manually when grid goes down.

2 months ago
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RE: 12000xp dongle wifi light flashing, does not generate hotspot, no connection to Internet

Just to be clear, you're saying that the dongle network is not showing up when you are searching for Wi-Fi networks it on your phone?I would try holdi...

2 months ago
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RE: FIrmware Version Confusion

@jxnhrprGood morning, The firmwares above are the same firmware. We have released new firmwares for the Indoor Wallmount battery. You can find them on...

2 months ago
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RE: Working Mode in Monitor App does not update

@jar349 @krzysiek_ktaI apologize for the delayed response. Yes, we’ve been experiencing issues this week where the website and app are not displaying ...

2 months ago
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