This is based on my research, but I’ll reach out to our battery technician to get a definitive answer.

What do you have set for Lithium Brand?

At this time, the best option would be to replace the entire unit. You can try reaching out to your distributor to see if they have any spare parts av...

Which batteries are you using?just to confirm, you got both codes 27 and 17?

Which battery model are you attempting to update?

I don’t believe charging with lower amperage than the recommended will damage the batteries. The main things would be slower charging and a potential ...

At the moment, the only available method to retrieve the data is by using the Export PDF option. However, I understand your point, and I’ll be sure to...

@powerupOf course! Happy to help! If you do run into any issues with the batteries, please let me know!

Do you happen to know the battery voltage when these warnings appear?It’s possible that some of the battery cells are out of balance.

To change the Battery Type on the screen you will enter "00000" as the password.

I believe this may be related to the firmware, but I can’t say for sure. I don’t believe the unit is defective. I’ve confirmed that the portion of the...

You would need to go to the working mode tab in the settings and set the Micro-Grid parameters

The MPPT requires more than 100V of PV input to begin operating and generating wattage. Whether 3.2kW is enough power to support your loads and charge...

@robstange Got it! If you need a replacement dongle or would like assistance getting it connected, feel free to let me know. I’d be happy to walk you ...

@krzysiek_kta Thank you for the feedback and yes, I can definitely share this with our team!