@mboo42 Are you saying that it's not showing the battery as shown in this picture?

@joel-brodeur @pawnee Do you have both PV and batteries? If so, which batteries and how many?

For the LCD update you will need a Flash drive. You will need to have access to a computer and download the firmware and transfer it to the Flash driv...

I apologize for the delayed response! Are you still having issues with the inverter and generator?What generator are you using?

Are you getting a warning 3 or an error 3?A warning 3 would be that the inverter is failing to communicate with the meter.

@ericw Yes! Setting 15 is "AC first" which is the times you want the grid to power the loads.

@dougl as of now, the BA dongles don't have the capability to be updated. Feel free to send me a DM and I can look into getting one for you.

Hello Jared, If you don't mind, can you share what you have set for the Float charge and Bulk charge?

In order to update your dongle, you would need to have a BJ, BG or BE dongle. You can identify which dongle you have by looking at the first to letter...

Did you make any changes in your settings prior to this issue happening?

@nathanfaught We are actively working on this and will have an update soon to resolve the issue.

Were you able to get the firmware update installed?If you have the inverter online, I can update the firmware for you.

Do you have setting #3 set to GNE? Sometimes this does require a firmware update depending on what firmware the inverter is on.

The advanced menu has the option to enable Zero export and disable Grid sell back. The only way to make sure that absolutely nothing feeds back to gri...

Not sure what happened exactly, but once you set the Discharge cut off the inverter should stop discharging the batteries. It could be that one of the...