@eg4eric may I inquire why is there secrecy around the product documentation? What exactly is EG4 concerned about? There has to be a legitimate concer...
@rayborbon I was able to test, and you are correct, it does not load up any Wi-Fi networks. I am definitely reporting this immediately to our team. Th...
@dtbaker61 I see, I will share this with our battery technicians. At the moment, I don't have a date for another the release of the next firmware upda...
Just to be clear there are 2 specific issues I see 1. I can scan wifi networks and it fails (often taking very long) 2. If it does ever f...
I have had a GridBoss for 7 months. EG4 monitor shows I exported 765kWh and imported 1040kWh. The utility meter shows I exported 957kWh and impor...
If anyone has any other feedback or bugs you have run into, youcan report them here ⬇️EG4 Connect Bug Report - EG4 Electronics
Got it fixed the 314's needed a firmware update it seems. Eg4 forced a update and system is working flawless. Awesome help as always.
There are multiple reports across the board sbout EG4 monitoring issues over last few days. i wonder why @EG4 Eric from EG4 has mot reacted to those...
Update. Finally got a call back from EG4 technical support and they walked me through the setup process. It was a bit tricky, be we eventually got i...
@eg4eric I might take you up on that. But what I really want are: Instructions to reset the wifi/bt dongle that is internal to the battery. Using w...
My installer was not able to get my dongle registered either and they were also not very cooperative about getting my user account setup. I ended up ...