@eg4eric So my 18K would need to have a firmware update ?   Thanks, Matt  

@eg4eric I don't believe it has happened since. Matt

@eg4eric it's a small 120VAC to 24VAC transformer, probably 40VA. Initially I thought the problem was the transformer in the HVAC so I replaced it ...

@solar1solo Could you please provide a video showing this issue with the fan? I would like to share it with my manager so we can work toward a solutio...

@g0380 What transformer are you using for the HVAC?

Check: Batteries have latest firmware for both rs232 and rs485. No issues since I swapped the battery comms from the slave inverter to the master inve...

@goingsolar

@mattcrum I'm still looking into this, but has this happened at all since then?

@clarktheshark Yes, 1 is correct. That is the correct protocol. Also, having the master battery communicate with the slave inverter can definitely cau...

@david271 It's a feature we would like that isn't there yet.

I can definitely review some data for you. However, please note that the batteries do not remain fully charged, as the inverter has its own power cons...

@eg4eric Oh, does the 101% work in Weekly Set now as well as in Stop AC Charge SOC? That would be great. Is this in the 2525 firmware, or something mo...

@eg4eric OK. Generally speaking, planned outages are communicated in advance. I may have missed it, but do you know if this was done and how it was co...

@powerup We do monitor this, and while I don't have the specific details, I do know that when there is an outage, we make an announcement to ensure ev...

@keith-marler I'm not sure what the cause of it was. Usually when this happens, it's because they are updating the server.