Our tech support team can also update the firmware battery remotely for you. You can reach our tech support team by email at support@eg4electronics....

@eg4eric finally was up there and got a picture of the error code. It goes out for a few seconds then everything comes back up normal and is great unt...

@ericwI recommend contacting our team by phone at (903) 609-1988 to get this issue resolved as soon as possible.

@jjfalardeau EG4 has released a new app called EG4 Connect app. This is a new app in the beta testing phase 2. This app is the new EG4 app that we wil...

@teddiewYes! You can download the firmware on the product page. It will say Auto Addressing RS485 Firmware. EG4 LifePower4 48V v2 - EG4 Electronics

@holymaniac Of course! I totally understand! Let me know if there is anything I can do to help!

I dont see an edit option, but I'd like to say option 1 more clearly.1. If grid goes down have an option that will automatically set charge soc to a c...

I note that EG4 added a new remote option to facilitate the online update of the firmware for the batteries. The firmware for the batteries are avai...

Sounds like you would need an EG4 Hybrid inverter. You can set the values for SOC for discharge, and you can also set when to charge the batteries fro...

I'm in the same boat. Mainly backup, but I understand it's "healthier" for the lithium batteries to be cycled every week or so for better health/longe...

It looks like you would need to have 3 and 4 up and the rest down. You can also check out this YouTube video that might help with this issue. Pyt...

I think we already spoke but just to update the thread, no alarms were shown, and it hasn't happened since the end of april. thanks

Update to RS485 firmware is Z02T13 fixed the issue. Thank you very much for your help.