@paulsandin Could you share a picture of the cable you're referring to? I’d like to provide it to our team for further evaluation.

@gigadude Yes, I received the messages. I apologize for the delay. We are working on the replacement process for you and our team should be contacting...

@wardo5757 Please let me know if you are still having issues when it switches to generator.

@tlamon Do you have the specs or the manual for the inverter? I wasn't able to find anything on that generator.

@dtbaker61 Thank you, I will share this with our team! I believe our team is working on adding Lithium Type 31 to the 12000XP as well.

I tried embedding the images and noticed they've been removed. I'm going to try again! 🙂 These are from the first spoiler tag: removed link ...

I also share your observation. The option to upload the firmware remotely does not appear to be available for the the normal user. Seems that thi...

Hello, I would like to get my power from grid data reset if possible as well. SN#44830P0287   Thank you,   Michael

@eg4eric Hi did you get my DM's?

Trying to reset the dongle, pressed/held the button for 15 seconds til the LED's changed. Connected via bluetooth, and it's still defaulting to a rout...

I see I posted this in the wrong form area. Is there any way administrator could move this sorry

This is both a follow-up to my other topic posted yesterday regarding understanding Monitoring Data and a continuation of this topic. I live in Phoen...

@eg4eric I have a set of 4 314Ah wallmount batteries. I have not found information about how to get these configured in the EG4 app via wifi. I'm not ...