The inverters are set to LITHIUM 0 (these are 12000xps, there isnt an option for eg4)The batteries are set to EG4/Lux@eg4eric I checked every battery....

I am having the same issue. I bought this unit through signature solar but have not had much luck getting a response back.

Which firmware is the inverter running on?

@ravasunpower No rush at all! the system will be okay; it's only a warning. If it was causing damage, it would have an error code and possibly be shut...

Which Lithium Brand do you have set on the inverters?Make sure you have 1, as this is the best communication protocol to use with the WallMount batter...

This issue has been reported to Engineering; however, I have not received an update on their progress yet. I will follow up with them and provide any ...

On second look, This appears to be a battery communication issue. Any ideas as to what is causing that? It appears to happen when PV is really chargin...

I do notice that the Batt Status goes to "2". unsure of why the batteries are affected by it swapping over.

No worries! I don't have any information on your case at the moment, but after looking into this error code, it does look like you might need to get t...

The cleanest approach is to treat the Grid Boss the same way you would a backup/critical-loads panel. Pick the 200 A panel you’ll route through it, th...

I am having the same issue with my 12000XP. I run a 20kW Briggs and Stratton generator, and when it exercises the frequency changes to 50Hz. I was t...

I will look into this, but at the moment I don't have any information on the 12000XP and the new WallMount battery being certified for UL 9540

@lemoeller We don't have any plans for this. However, our newest WallMount battery has a connection that you can connect directly to it instead of usi...

@pigsy2001gmail-com I went ahead and set Battery Back up mode for you. Do you have EG4 WallMount battery?Also, remember you wont be able to discharge ...