Re-Add Support for Legacy Products to the EG4 Website I'm not sure why support for older EG4 products was removed from the website, but this is cert...

@bporter It might sound awkward, but you may try to change battery type settings in your inverter to Lead Acid and see if that changes the behavior ...

Middle of Summer Reality Check. Back in a November post I presented some numbers regarding output and my plans for the future. I also...

Yes I have Grid Sellback enabled. I am also using the weekly mode feature of my inverter, if this makes a difference but it is similar to the "workin...

@eg4eric No, the batteries either go into Protected Mode or the breaker immediately trips. The inputs read a dead short across the Red/Black inputs...

Does the dongle have all 3 lights on? If not, can you please let me know which ones are on or blinking?Can you elaborate more on your question "What d...

Thanks much

Is the inverter picking up any voltage from the batteries?If the inputs on the inverter were shorted out, the only option would be to replace the inve...

As previously mentioned, the 18kPV has a maximum AC output capacity of 12,000W. This limit is fixed and cannot be adjusted through settings.

Yes, if grid goes down, your system will use battery power for loads and once they hit that percentage or voltage that is set, the generator will take...

I don't know for sure, but if I were to guess, I would say something like Start:23.5V-24V Stop:28V (if you want full batteries, if not, you can set it...

Are you selling back to grid with AC couple?

Well, I just had a power outage at 2:08 and it was restored at 2:08. they always last a few seconds. 🙁

Thank you. Would you happen to have any idea as to what to set start and end voltages for a gen start would be? Tanks, JB