The latest firmware for the 12kPv would be FAAB-2021. It looks like your inverter did not completely finish updating.To ensure the screen displays the...

@adwilson254Most of the time, when people have flickering lights, it's caused by wiring issues but not always.Where do you have your PV grounded?

The latest firmware version is 191011. If you see this listed under the Firmware Version tab, it means your inverter is up to date.

Did you download the correct app?

Which firmware is your inverter running on?

@rayIf you send me a private message with your name, address and phone number, I can send you a replacement dongle.

You can set up PV priority charge which will prioritize PV to charge battery in the morning. Make sure that you have Battery backup Disabled, this wil...

Sounds like the batteries have some unbalanced cells.

@a-tech You can connect the 2 Chargeverters to the same set of Bus bars where the batteries are connected to.

For optimal performance, it is recommended that the generator has less than 12% Total Harmonic Distortion (THD), is rated at least 1.5 times the total...

The best choice will be to reach out to your distributor and let them know that you are missing parts.

Is that the main service panel where the neutral/ground bond is located?It doesn't seem like it, but do you have solar on both inverters or only one?A...

It won't cause any damage. While the 6000XP is rated for a continuous output of 6000W, it does support a surge capacity of 12,000W for up to 3.5 secon...

@montufar Currently, there is no firmware update available for this issue. However, I will escalate the matter to our development team for further rev...