EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: December 4, 2025 10:49 pm
Topics: 6 / Replies: 770
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RE: 12000XP Low Charge Rate Using Grid

Discharge Current limit is for both Lead acid and SOC. The inverter should already come preset with that setting. It should only be changed if you wan...

2 weeks ago
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RE: RSD Button press cuts power to home

@potreroDo you have an external RSD initiator/button?

2 weeks ago
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RE: Remote_Set_Error

That simply means the system isn’t allowing you to set that parameter, possibly because the values are too low or too high, or it may be conflicting w...

2 weeks ago
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RE: 18KPV_Grid Boss_Indoor Wallmount Batteries Wiring Altenative?

We recommend wiring them as shown in the image below. While there may be other ways to connect them, this method ensures proper charging and dischargi...

2 weeks ago
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RE: EG4 WIFI Dongle Dropping Connection

@fkitzmann After further investigation, I found out that we will be offering a Wi-Fi + Ethernet dongle. However, I have not yet received confirmation ...

2 weeks ago
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RE: Any Gotchas or settings to double check adding Generator to 12000xp ?

@dtbaker61 You can increase the voltage setting so the inverter will begin charging the batteries. If you start the generator manually but the battery...

2 weeks ago
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RE: NEW EG4 WallMount 314Ah Indoor Battery

@sunnyside I don't have any additional information on that, but as soon as I do, I will let you know!

2 weeks ago
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RE: When using start quick charge - schedules get disabled

@potrero As of now, there haven’t been any changes. I’ll notify everyone through this forum as soon as there are.

2 weeks ago
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RE: Confusing BMS Data Displayed on EG4 18kpv Inverters

@eagleridge Do you have the Share Battery setting enabled?

2 weeks ago
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

@fkitzmann I was looking into this, and I saw that the 12kPV only has 2 MPPT's.

2 weeks ago
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RE: Dongle won’t connect with TCP or reset

Try uninstalling the app and then reinstalling it. Also, if you'd like, you can share the dongle serial number, and I can update the dongle for you. A...

2 weeks ago
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RE: Loss of my PV3 data when viewing from Web Device Monitor - Monitor Center

I recommend doing a full reboot. Removing battery power, Grid and PV, while you do that, I will get with our R&D team to see what could be causing...

2 weeks ago
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RE: New 6000XP Firimware-1C1212

@krzysiek_kta I’m aware that some customers were able to update the MPPT firmware successfully without PV. However, I was informed that PV must be con...

2 weeks ago
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RE: Sudden drop from 23% to 0% SOC

@powerup You can charge both at the same time to 57V, the communication cables can stay as they are.

2 weeks ago
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