@rev114 I apologize for the delayed response. I was out of the office most of last week. I saw that you got in touch with our tech team. Were you able...

@appalachiaoffgridGo to congifuration > Users > user management > editand make sure you have User permission on Normal

@dtbaker61 Sorry for the late response! It will make the inverter charge the batteries for an hour using Grid.

Have you tried disconnecting the generator to see if the warning stops showing up?

If you send me your inverter's serial number, I can help you with the settings.If you can, also share some pictures of how you have the generator conn...

@cfrancisco Can you please share your inverter's serial number?Were you wanting all the data cleared?

@old76ta Try setting the Lithium Type to 1. If it's not working on 1, then we can check the cable and connection between battery and inverter. Lithium...

@fkitzmannCan you post a picture of the inverter? if you can a picture of the whole system, so I can get with my manager on this issue.

I tried setting battery backup on my end, and it worked. Did you still need assistance with this?

@phong-voThis isn’t possible; you would need solar panels for this. You could use batteries through the inverter.

Yes, it would be using only one of them, which ever one you set As of now, there is no way to do this. You will need to change it manually. I will ma...

You can't do monthly, but if you go to Data > Data History, you can export data for 8 days at a time. The option is located on the top right of the...

The reason is because any time there is a setting configured with timing, it will take over according to the time. Although the batteries don't need t...

@old76ta Yes, the screenshots look like they were from a phone. which battery do you have for your system?

Can you share your inverter's serial number or station name with me so I can look into this and look at some data?