EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: August 14, 2026 8:42 pm
Topics: 44 / Replies: 1131
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RE: 12000XP Abnormal High Fan Speed

@solar1solo Understood! I did see the ticket; We have noticed this issue with other customers. We would like to roll back the firmware on the inverter...

8 months ago
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RE: Need EG4 Chargeverter to EG4 Wallmount Battery connection guid with specifics.

You can use external bus bars, or you can use the cables shown below and connect the cables directly to the chargeverter and the battery. EG4 Charg...

8 months ago
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Replies: 31
Views: 4220
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RE: Adding batteries to EG4 recommended wiring diagram

If you're not going to have the inverter's next to each other, this should work.

8 months ago
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RE: 6000xp error 18

Can you share your inverter's serial number so I can look at the error message and look for what has caused this to happen?Was the code 18 a warning o...

8 months ago
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RE: Grid Boss Powers Electrical Panels

@bobcThis depends on how you have the Gridboss set up. This is an example of how it would operate if you were selling back to grid.

8 months ago
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RE: Monitor app not updating telemetry

@jiggawattyCould you provide screen shots of what you are seeing so we can share with our team to find a solution for this?

8 months ago
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RE: EG4_ceaa-0508

@eareyes20 Could you provide your inverter's serial number? I can attempt to roll back the firmware to 0507 and see if that fixes the issue.

8 months ago
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwh End users don't have access to these settings. However, if there is anything else I can provide for you, please let me know.

8 months ago
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RE: Flexboss and 2 EG4 Batteries

@fsbma1 What was the voltage?Do you usually charge your batteries to 100% and discharge to 20%?

8 months ago
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RE: Monitoring Portal expected behavior?

@kimnach Once the system is online and the settings are configured, they will remain saved and operate as intended.

8 months ago
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwhI believe this is the setting picture you need. This setting is not available for the end user.

8 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@dtbaker61 You’ll need to download the firmware through the app and keep the app open the entire time. Once you’re at the location, connect to the i...

8 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@jxnhrpr I agree with you and thank you for your feedback! and I will share this with our team.

8 months ago
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RE: Enabling SMART LOAD causes issues

@g0380 I wasn’t able to find any information on transformers being used with our inverters. Since this configuration hasn’t been tested, I don't have ...

8 months ago
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