For the dongle, you can try pressing and holding the button on the bottom of the dongle for about 5 seconds. This should restart it. If that doesn't r...

Not at the moment, the only way to stop the back feed would be to enable off-grid mode.

Can you please share your station name or inverter's serial number so I can look further into this?

Can you please share a screenshot of what you are seeing?Does it give you an option to bypass that and add the dongle/datalogger?

Which webpage are you referring to?Were you looking for a specific product? I could possibly help.

Correct! It would be the same as they use very similar BMS. The Lifepower4-V1 use a different BMS, that is why they use BMS TEST.Please let me know if...

How many batteries do you have in total? Also, how do you have the batteries connected? Are you using bus bars?

You’ll need at least 140V for the MPPTs to begin operating and charging the batteries. Do you know if the voltage has gone above that threshold and ...

Unfortunately, the 12kPV wasn't designed to have the breakers replaced with smaller ones. You can limit the amount of current used from the generator ...

Do you have solar connected to it?Just to confirm, you said you don't have GEN boost enabled, correct?

@thomaspugmail-com Great! If you have any other questions or run into any issues, feel free to reach out!

I see. I apologize for the confusion. I read BMS TEST so I assumed you were using the Lifepower4-V1.You will need to set the Master battery to ID #64 ...

@michaelahess Do you know which app version you are using? I'll look into this, but for now you can try this: Log out and log back into the app. (I...

Yes, that is correct. The only change you need to make is you would set the Master/Host (Battery #1) to ID:0 Battery #1 (Master/Host): ID: 0 Batt...

I recommend going with either option 7a or 8a. To ensure that no power is sent back to the grid, you’ll need to enable off-grid mode on the inverter. ...