@pawnee Did you do anything different?

@mikes-solar-garage We appreciate your input and your feature request for fan control. I’ll forward your suggestion to our engineering team for cons...

@tripofsota Please check your DM, I sent you a message.

Can you provide the SN and the pins of both dongles, and I will check if they have been registered. If they aren't, I can register them for you and ad...

@bootsgalore@powerupAs of now, you need to manually change the DST setting in the system. I will submit a request to our engineers to enable automatic...

@jxnhrpr They are similar; however they are still different in hardware and firmware. I wouldn't recommend doing that; however, I will ask if there is...

@okiesolie I apologize for the delayed response. I went ahead and removed the parallel view so you should now be able to see each one individually.

@pawnee Were you able to update the inverters?We released a new firmware update for the 12000XP a few days ago.

@wardo5757 I believe for the 2nd feature, it's for the Gen Quick start on the Monitoring system. For the first feature, I'm not 100% sure. Let me a...

@dtbaker61 I have not heard an update on this, but I will check.

@texasoffgrid You will need to update the Lifepower4-V2 batteries. Make sure you choose the correct firmware to download. EG4 LifePower4 48V v2 - EG4 ...

@natwall1 You can update the inverter through the app or through the Monitor center (website)

@welliverelectric If you send me a DM with the dongle serial number, I can assist you with this issue.

@spiker6 I can do the same for you as well, If you provide a video of this happening, I can check with our team for a solution. I can't promise anythi...

@tchIf you provide a video of this happening, I can check with our team for a solution. I can't promise anything, but I can definitely try!