Ensure that the cables are properly connected between the inverter and Gridboss, and verify that the DIP switches are set to the 'up' position on both...

You should be fine regarding the amperage. You’re correct, as long as you don’t exceed 31A on MPPT 1 and 2, it will not cause issues. The amperage can...

Can you specify what do you mean by fails?

You will need a 240V generator to connect it to the GridBoss.

@solartom Have you enabled AC Charge? You can enable it and set it to 20% and let me know if the battery starts charging.

As of now, the multipack firmware is the only way to allow all the batteries to communicate with each other. If you'd like, you can post pictures of...

@stephenm If you send me a DM with your name, address, number and email, I can provide you with a replacement dongle. This is a Wi-Fi dongle correct?

It’s best to evenly distribute the arrays across all inverters connected in parallel.

If you provide your inverter's serial number, I can go ahead and get that cleared for you.

You can make your own wires; however, if that’s not something you’re able to do right now, we can continue troubleshooting and revisit this step later...

When you installed the CT's, did you install them with the arrows pointing towards the inverter?

Good morning! You will need to change the time and set the correct time zone in the following: Configuration > Station > Station Management ...

@JanvozenilekWe apologize for the delay in responding to your email. Due to a higher-than-usual volume of inquiries, our response times have been slig...

If possible, I recommend wiring the batteries as shown in the image below. I'm not saying that this will resolve the issue completely, but it could be...

I apologize that no one has been able to get in touch with you. We have been receiving a high volume of emails, but we are responding to them in the o...