@dogsofjune The 3000EHV (Legacy Product) uses a second-party app and dongle. The new dongles are only compatible with the newer inverters.

Were you able to get the LCD firmware updated?

When the time on the inverter is adjusted or changed, it may cause some unusual readings. However, this is nothing to worry about unless it continues ...

@lemachine2u Unfortunately, there is no way to change where the temperature is measured

@ray Once you get the 2nd dongle added, you can Sync them together into parallel.

@demodennyI apologize for the experience you are having with us. You can email [email protected] for an update or you can provide the RMA number,...

@johngalt1717The GEN Quick Start on the EG4 monitor website is the same as the GEN Exercise.

Last time we dealt with this, I was informed that the issue had been resolved. I’ll definitely check with our team to confirm.

@weertske Unfortunately, this is currently not available to the public.

@jlankford The Set record option is not available to end user accounts. You would need an installer account.

Since the 12000XP is an off-grid inverter, the current input limit from the grid cannot be adjusted.

Good afternoon, So, you were able to register the dongle, but you just don't see the network of the dongle?

@t345 You can find the changelog in the EG4 Monitor Website, by going to Maintenance, clicking on the question mark next to the current firmware your ...

Is it charging the batteries from grid?

@ray I can attempt to create a Station name and user account, which will look like this and where the arrows are pointing the station name will show. ...