Thank you for sharing this information and keep us updated. I’ll continue looking into the issue and will let you know what I find.

Can you share a screenshot of the message you are getting?

The 6000XP does not have a specific setting to force battery discharge. An option is to increase the load demand. Since this is an off-grid inverter, ...

I apologize for the confusion. The automatic updater is limited to firmware version V3.37 and cannot be updated or used with any other firmware.

I recommend checking all your wires and make sure they aren't loose. Do you have a wiring diagram for your system? If so, can you share it so we can l...

I found the Bulk/Absorption, Float, and Low DC Cut-Off in the image below. However, regarding communication, if you're unable to set the system to one...

When you set AC Charge, set it based off SOC, so this way the inverter will charge batteries with grid when the batteries go under a certain battery p...

Thank you for bringing this to our attention. We will be looking into this to determine if there's a conflict between the quick charge function and th...

The 6000XP is an off-grid inverter, designed to operate primarily using solar and battery. It will automatically utilize available solar power to char...

Good afternoon,Thank you for your patience. Due to a high volume of incoming calls, we are not able to answer every call immediately; however, we are ...

Those temperatures are normal for the inverters. A high temperature warning will appear at 87°C, and a fault will trigger at 92°C. Since you're well b...

What size is your array and how many batteries are you using for your system?

Another Solution is to expand your battery bank.

I know that third-party apps don’t always provide fully accurate information. However, if you're seeing this directly through the EG4 monitoring websi...

Thank you for your patience. I will go ahead and submit the request again. Please keep in mind that there’s no guarantee it will be approved, as the f...