While it may be possible, it is not recommended since this configuration has not been tested, and the EG4 batteries were not designed to work with tha...

Both R1 and R2 should be down. If you are having trouble getting the communication hub to work, please let me know.

@wraytex Currently, there isn't a solution for this, but I will report it to our team and look into possible options.

I apologize for the delayed response. I am glad you were able to get the issue resolved. If you run into any other issues or need assistance with anyt...

Could you provide the station name or serial number? We can review the settings and try to determine what might be causing the issue.

@ponobill Yes, that is the correct and latest firmware. To display accurate data on the screen, you’ll need to update the LCD firmware. I’ve attached ...

@george-redingerLooks like you have Battery Priority Start time set to 8:00am. This will cause for the inverter to use as much PV as possible or all t...

@haitises The issue appears to be due to failed internal components that require replacement, which is not a repair that should be performed by an end...

@fredericb Of Course! I will definitely share this idea with our team and put in a request to add this.

Is everything working now? Your batteries appear full at 53V. I recommend switching the system to lead acid and setting the bulk/absorb charge to 56...

You can get this information on the Monitoring website under the Data tab and then navigate to Data History.Please let me know if you have any help lo...

@scottmr808 I'm glad you were able to get it replaced. If you have any other issues, free to reach out to me.

@scottmr808 i recommend leaving it on lead acid for a few days and make sure that the battery is charging fully to 56.2V and discharging to about 48-4...

@ponobill I'd be happy to help! Can you please provide either the station name or the inverter's serial number?

@electronThe issue with the 3rd PV showing voltage was a bug that was found on the website and had nothing to do with the firmware. That issue was res...