EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: October 21, 2026 10:01 pm
Topics: 46 / Replies: 1199
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RE: bad server rack battery? shows protection even with nothing attached to it

@scottmr808 Once you get the BMS tools going, we will be able to see what is causing this alarm. So, you are getting 51.4V on the battery?

2 years ago
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RE: Paralleling EG4 PowerPro with EG4 server rack batteries

I apologize for the delay; I was waiting for a response from our battery technicians. They advised that you will need external bus bars to connect the...

2 years ago
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RE: 6000XP Not exiting bypass mode for hours

@dannybeardsleyIf you need help making these changes or would like for me to make them for you, let me know. Discharge Current Limit(Adc): 140 (Thi...

2 years ago
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RE: How do I programatically turn OFF "Grid Sell Back" for all times but Forced Discharge period

You can manually set the Grid Sell Back using the app or the monitoring website at 4 PM and disable it at 9 PM. However, there is currently no option ...

2 years ago
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RE: 12000XP and Generator Switching

I was just informed that we are working on a firmware to fix this generator cool down issue. As soon as the firmware is available, I will let everyone...

2 years ago
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RE: Another Generator question

I was just informed that we are working on a firmware to fix this generator cool down issue. As soon as the firmware is available, I will let everyone...

2 years ago
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RE: 6000XP Inverter shutdown when batteries hit 100% on solar A25

I don't believe A28 means it's a fault or warning code. You would see a frowning face if it was a warning or fault code. If it was a warning or a faul...

2 years ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

That happens sometimes, but the firmware versions are the same and will not impact performance.

2 years ago
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RE: Flex Boss-Should I Use 1 or 2

One Flexboss should be sufficient, but it ultimately depends on your required output. Having two will provide more power, and you’ll have the flexibil...

2 years ago
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RE: 6000XP Not exiting bypass mode for hours

@dannybeardsley Can you post screenshots of your settings?@frugal-farmer Yes, you can! You have the option to keep it in bypass mode or configure it t...

2 years ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

Awesome! feel free to reach out to me if you have any questions or need any assistance. You can a contact us via email at [email protected]

2 years ago
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RE: 6000XP Inverter shutdown when batteries hit 100% on solar A25

Hey @joel-brodeur Where are you seeing the A25?

2 years ago
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RE: Setup New System but Solar Not being Recognized

Glad to see you got it resolved! If you need anything else or run into any issues feel free to let us know!

2 years ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

I was advised today about issues with updating the inverter’s firmware, but that issue has now been resolved. You should be able to update the firmwar...

2 years ago
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RE: 12000XP and Generator Switching

The team is currently conducting tests and is expected to get back to me in the coming days.

2 years ago
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