EG4 Community Forum

Anonymous
Joined: July 3, 2026 4:09 am
Topics: 7 / Replies: 19
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RE: Grid Services sign up error

Which state are you signing up for?

3 months ago
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RE: Unable to set up EG4 App - Unknown Error

@alex0206 If you send me a DM with the information required, I can make a user account for you. I will also let the team know and look into the error ...

3 months ago
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RE: Unable to get Solar to start

@fkitzmannYes, please send me your inverter's serial number so I can look into this for you.

3 months ago
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RE: 6000XP- managed to update firmware- can't get response

@expynole Perfect! If you run into any other issues, feel free to reach out!

3 months ago
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RE: EG4_FAAB-2727 (Most Recent Firmware)

@jckemp3 You're saying that even if the batteries don't hit that start SOC parameters, it still uses grid if it's within the time set?

3 months ago
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RE: Daylight Savings Time

@johnaand If you send me a DM with your inverter's serial number, I can look into this issue and see what could be causing this to happen.

3 months ago
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RE: Daylight Savings Time

My Flexboss21 switched to DST on its own again. I'm in Arizona and we do not do DST. I haven't gone back through the data to see when it switched it...

3 months ago
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RE: Quietly posting Firmware Update - WHY?

@jckemp3 You're saying that even if the batteries don't hit that start SOC parameters, it still uses grid if it's within the time set?

3 months ago
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RE: 6000 & 12000XP failed updates

@eg4eric I didn’t do anything it just finally took it. Sorry for the slow response

3 months ago
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RE: EG4 monitor data reset

@jamisonworkshop I apologize for the delay. We were able to successfully reset the data for you.

3 months ago
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RE: Gridboss Hybride Breaker Issue

Can you please share your ticket number or inverter's serial number so I can look into this issue for you?

3 months ago
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RE: eg4 12000xp offgrid rs485 terminals

Can you please share a picture of the inverter?Those 2 ports are not usable, since the inverter does not use CT's.

3 months ago
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