I just got this dongle (v2.6 or 7) with a brand new GridBOSS it just got installed. I followed the steps in the dongle guide, and was able to connect it to my home WIFI and it had all 3 lights good to go. Checked the online monitoring and it seemed to be working. I then went ahead and upgraded the dongle firmware to (I think) v3, and that's where it started giving problems. It said it was successful but that it would reboot later.
When it finally rebooted, it then started asking for a password. The default password worked to connect to it locally, but then I get a pop-up saying that the default password must be changed or all other settings are disabled. Fine, go into the param page, but I notice that every time I go into it, it drops the WIFI connection and it reconnects, probably dropping the session between the app and phone when that happens.
As I go into the param option, it doesn't let me change anything in, it gives a "command not sent" error, or similar. It does let me see the default password, but not change it or disable encryption, or restart the device. I tried resetting it to factory default, but the firmware seems to be persistent, because this new pop-up shows up, and then it disables all settings, except the param option, which won't let me change anything. At this point, I got a resetted dongle, with a default password that cannot be changed, and because of that, it cannot be reconnected to the cloud because all other options are greyed out except the param option.
Any thoughts?
