EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: March 23, 2026 3:28 pm
Topics: 39 / Replies: 1022
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwhI believe this is the setting picture you need. This setting is not available for the end user.

3 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@dtbaker61 You’ll need to download the firmware through the app and keep the app open the entire time. Once you’re at the location, connect to the i...

3 months ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@jxnhrpr I agree with you and thank you for your feedback! and I will share this with our team.

3 months ago
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RE: Enabling SMART LOAD causes issues

@g0380 I wasn’t able to find any information on transformers being used with our inverters. Since this configuration hasn’t been tested, I don't have ...

3 months ago
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RE: Busbar PCS

@mattcrumYou shouldn't have to update the firmware. You should be able to see it under the CT Power Offset(W).

3 months ago
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RE: Need a solution for mobile app notifications

@jjfalardeauThank you for bringing this to our attention. I’ll share these details with our team so we can further investigate and work toward a resol...

3 months ago
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RE: New 6000XP Firimware-1C1212

@ray74This behavior is not normal. Which batteries are you using with your system?How do you have the batteries connected?Do you have the batteries co...

3 months ago
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RE: 12000XP Abnormal High Fan Speed

@solar1soloWe will have to replace the inverter for you. Were you provided a ticket number from our Tech support team? If so, can you please provide t...

3 months ago
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RE: 24v CAN bus communication with Victron

I don’t believe this would work. Since the 24V Lifepower4-V2 is not able to communicate with Victron, adding an LL battery would likely not resolve th...

3 months ago
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RE: Utility requiring a screenshot of the Volt-Var setting on the Flexboss21 before they will conduct PTO Inspection

@captjwhWe apologize for the inconvenience. We are currently experiencing a higher-than-usual volume of inquiries and are working to respond to each o...

3 months ago
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RE: Volt setting section Eg4 6000xp

Here is a link to the manual. The settings start on page 46.EG4-6000XP-Manual.pdf Setting #3: Lead Acid (This is to charge by voltage) Setting #14...

3 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarkthesharkAre all the batteries updated with the latest firmware? You can check by using BMS Tools SoftwareWe don't have any documentation on that...

3 months ago
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RE: EG4 Monitoring System

@ray Were you able to access your settings? Are you still getting the error message?

3 months ago
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RE: 18kpv - house load does NOT always take priority

@gtsquires You can send me a private message. Those settings look correct. As mentioned, I can look further into this and take a look at the data to s...

3 months ago
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RE: DONGLE 6000XP SERIAL NUMBER

Here is a video you can look at, if you haven't already. Dongle ConnectMake sure that you are connecting the dongle to a 2.4Ghz network. Let me know i...

3 months ago
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