@JanvozenilekWe apologize for the delay in responding to your email. Due to a higher-than-usual volume of inquiries, our response times have been slig...

If possible, I recommend wiring the batteries as shown in the image below. I'm not saying that this will resolve the issue completely, but it could be...

I apologize that no one has been able to get in touch with you. We have been receiving a high volume of emails, but we are responding to them in the o...

Is the system online so I can review the settings and ensure everything is correct?

@larryz Got it. Yes, it's available in the Gridboss Manual, which I'm leaving below. Starting on page 66.EG4-GridBOSS-Model-MI-200-2P-HYB-AW-03-User-M...

There is no way to change the serial number, but you can also use the station name to identify your system.

@dtbaker61 Thank you for bringing this to our attention and I will pass this along as well to our team for review. The 3000EHV is only compatible with...

No problem at all. As long as Battery Share is disabled, you shouldn’t encounter any issues. Keep in mind that the batteries will discharge at varying...

@dtbaker61 I understand. Since this is a second-party app, we are unable to make direct changes ourselves, but we can submit your request to the compa...

A Combiner box combines amperage; the voltage stays the same.

I'm glad you were able to get it connected and thank you for sharing!

I found a video demonstrating the data you can access. It appears that you can view the kWh for the month and year, but it doesn’t mention daily kWhSm...

@larryz Once you register an account and add your device to the EG4 monitor website, you can go to the EG4 Monitor website and click on Remote update,...

@davidmg I recommend updating the firmware on the Gridboss. The last two updates include several fixes for issues previously reported with the Gridbos...

@dtbaker61Yes, I agree, and I will pass this along to our team. Thank you!