Are you still experiencing those warning codes every day?If so, we recommend reaching out to your distributor for a replacement. This issue has been i...

@tomt Yes, you’ll need to disable AC Coupled. The inverter isn’t designed to switch between AC Coupling and a generator, so this transition may not be...

@notmyday Can you please send me a direct message with the following information: First and Last Name Email Phone Number Shipping Address

@woody350 Glad to hear! If you run into any other issues, please let me know!

@kwindrem The Smart ports will not receive current when using the generator unless the ports are configured for operation.

What batteries do you have with your system? Did the errors recently start, or have they been happening since you installed the system?

If you need a main control board, I may be able to assist with that. Have you confirmed that the issue is with the main control board?

What voltage are getting on the DC input on the Mini Split?

You can try protocol Lithium 6 (Luxpower) on the inverter and set the protocol to Luxpower on the battery.

Can you please share screentshots or pictures of the codes you are seeing?Did you have a ticket open with us? Do you have the ticket number by any cha...

I apologize! We are working on getting the all the spam post removed and deleted the accounts.

@brad Can you send me a screenshot of the dongle parameters and send me the dongle serial number and I will do my best to get it reset as soon as poss...

Thank you for your suggestion regarding Weather Optimization. I will share this suggestion with our team!

Is the battery dead or does the LCD screen still turn on?

The recommended charging/discharging value is 140A. 200A is the maximum output current.