EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: March 18, 2026 9:48 pm
Topics: 39 / Replies: 1018
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RE: Start Quick Charge - not operating with Weekly Schedule?

@cptmorgemaker So, when you use quick charge while you have Weekly settings configured, does it work?

2 hours ago
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RE: Parallel Batteries

@gigemsteve07The only issue you should be having would be that the 100A battery will discharge way faster than the 280A battery and will cause imbalan...

1 day ago
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RE: Start Quick Charge - not operating with Weekly Schedule?

@cptmorgemaker We just tested this and it is working perfectly. If you are having issues, it could be happening only with certain settings set. Can yo...

2 days ago
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RE: My off-grid 12000XP 3-phase system had arc fault on non-connected MPPT, won't come out of standby

@gigadude I am going to get with our team about this and show them the wiring diagram. I will let you know if we need anything else.

2 days ago
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RE: Unable to set up EG4 App - Unknown Error

@andymadridI apologize for the bad experience you are having with the app. If you would like, I can create a use account for you. I would jsut need th...

5 days ago
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RE: 18K Power flow display arrows.

@mattcrumIf you have Off Grid Mode enabled, the loads will show as EPS. If you have Off Grid Mode disabled, the loads will show as consumption.

5 days ago
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6 days ago
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RE: 6000 & 12000XP failed updates

@pawnee Did you do anything different?

6 days ago
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RE: Firmware EG4_ceaa-0709 (Most recent)

@mikes-solar-garage We appreciate your input and your feature request for fan control. I’ll forward your suggestion to our engineering team for cons...

6 days ago
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RE: Unable to register

@tripofsota Please check your DM, I sent you a message.

6 days ago
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RE: Unable to register

Can you provide the SN and the pins of both dongles, and I will check if they have been registered. If they aren't, I can register them for you and ad...

6 days ago
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RE: Daylight Savings Time

@bootsgalore@powerupAs of now, you need to manually change the DST setting in the system. I will submit a request to our engineers to enable automatic...

1 week ago
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RE: Update/Downdate 6000XP Firmware at Remote Location

@jxnhrpr They are similar; however they are still different in hardware and firmware. I wouldn't recommend doing that; however, I will ask if there is...

1 week ago
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RE: Gridboss now showing inverter or battery data like in manual

@okiesolie I apologize for the delayed response. I went ahead and removed the parallel view so you should now be able to see each one individually.

1 week ago
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RE: 6000 & 12000XP failed updates

@pawnee Were you able to update the inverters?We released a new firmware update for the 12000XP a few days ago.

1 week ago
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