EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: March 20, 2026 9:25 pm
Topics: 39 / Replies: 1021
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RE: 12000XP and Generator Switching

@tlamon What generator are you using? If you can provide link for it, that would be great!

13 hours ago
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RE: Firmware EG4_ceaa-0709 (Most recent)

@wardo5757 Is it doing the same thing with the lights flickering or what exactly is happening?

13 hours ago
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RE: Firmware EG4_ceaa-0709 (Most recent)

@dtbaker61 I understand, I will get back with our team about this. I know this has been reported but I have not had an update for this. I apologize fo...

13 hours ago
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RE: Start Quick Charge - not operating with Weekly Schedule?

@cptmorgemaker So, when you use quick charge while you have Weekly settings configured, does it work?

3 days ago
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RE: Parallel Batteries

@gigemsteve07The only issue you should be having would be that the 100A battery will discharge way faster than the 280A battery and will cause imbalan...

4 days ago
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RE: Start Quick Charge - not operating with Weekly Schedule?

@cptmorgemaker We just tested this and it is working perfectly. If you are having issues, it could be happening only with certain settings set. Can yo...

5 days ago
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RE: My off-grid 12000XP 3-phase system had arc fault on non-connected MPPT, won't come out of standby

@gigadude I am going to get with our team about this and show them the wiring diagram. I will let you know if we need anything else.

5 days ago
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RE: Unable to set up EG4 App - Unknown Error

@andymadridI apologize for the bad experience you are having with the app. If you would like, I can create a use account for you. I would jsut need th...

1 week ago
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RE: 18K Power flow display arrows.

@mattcrumIf you have Off Grid Mode enabled, the loads will show as EPS. If you have Off Grid Mode disabled, the loads will show as consumption.

1 week ago
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1 week ago
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RE: 6000 & 12000XP failed updates

@pawnee Did you do anything different?

1 week ago
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RE: Firmware EG4_ceaa-0709 (Most recent)

@mikes-solar-garage We appreciate your input and your feature request for fan control. I’ll forward your suggestion to our engineering team for cons...

1 week ago
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RE: Unable to register

@tripofsota Please check your DM, I sent you a message.

1 week ago
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RE: Unable to register

Can you provide the SN and the pins of both dongles, and I will check if they have been registered. If they aren't, I can register them for you and ad...

1 week ago
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RE: Daylight Savings Time

@bootsgalore@powerupAs of now, you need to manually change the DST setting in the system. I will submit a request to our engineers to enable automatic...

2 weeks ago
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