EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Reputable Member
Joined: October 29, 2024 8:29 pm
Last seen: June 4, 2025 9:47 pm
Topics: 2 / Replies: 379
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RE: Missing one of my 12000xp dongles

@rayIf you send me a private message with your name, address and phone number, I can send you a replacement dongle.

22 hours ago
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RE: Up and running in Santa Cruz, CA

You can set up PV priority charge which will prioritize PV to charge battery in the morning. Make sure that you have Battery backup Disabled, this wil...

23 hours ago
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23 hours ago
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RE: EG4 Flexboss 21 Offgrid

@a-tech You can connect the 2 Chargeverters to the same set of Bus bars where the batteries are connected to.

23 hours ago
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RE: Portable Generators (?)

For optimal performance, it is recommended that the generator has less than 12% Total Harmonic Distortion (THD), is rated at least 1.5 times the total...

23 hours ago
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RE: Missing Chargeverter mounting bracket

The best choice will be to reach out to your distributor and let them know that you are missing parts.

24 hours ago
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RE: Lights Flicker in "Off-Grid Mode", On Grid problems

Is that the main service panel where the neutral/ground bond is located?It doesn't seem like it, but do you have solar on both inverters or only one?A...

1 day ago
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RE: 6000XP with electric, on demand water heater

It won't cause any damage. While the 6000XP is rated for a continuous output of 6000W, it does support a surge capacity of 12,000W for up to 3.5 secon...

1 day ago
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RE: My 12000BTU EG4 AC/DC Mini split sets itself to 62 degrees every night when in cooling mode

@montufar Currently, there is no firmware update available for this issue. However, I will escalate the matter to our development team for further rev...

6 days ago
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RE: OTA Update doesn't appear as an option for me

At this time, end user accounts do not have the ability to update the battery remotely. Since there is currently no firmware update available for the ...

6 days ago
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RE: EG4 LL (V2) 12V 400 AH Battery behavior on discharge

The BMS manages the charging and discharging of the battery; However, you must set the inverter to stop discharging the battery at a specific voltage ...

6 days ago
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RE: 12000XP and Ruixu Lithi 2-16

@chaseI understand your concern, and I’ll be sure to mention this to our team for them to consider.

6 days ago
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RE: 12000xp and warning 28

@eg4newbie It shouldn’t cause any damage since it’s a warning rather than an error. However, it could indicate that one leg is exceeding the 6,000W li...

6 days ago
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RE: What happens when grid power is down

@mattcrum Absolutely! That’s a common question. You can find a lot of helpful documents available on the product page in case you have any other que...

7 days ago
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