EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Honorable Member
Joined: October 29, 2024 8:29 pm
Last seen: September 12, 2025 9:57 pm
Topics: 3 / Replies: 582
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RE: 12K BTU and 24K BTU mini split line sets

Yes, the Mini splits units come pre-charged refrigerant.EG4-AC-DC-Plug-N-Cool-Solar-AC-Manual-12K-24K.pdf

3 days ago
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RE: Need Setting help - support not reponding

Make sure that you have No Battery set on Battery Type. Also, make sure that Off-Grid Mode is Disabled.

3 days ago
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RE: Cannot configure EG4-3k SmartESS successfully for local, BLE, or wi-fi

@dtbaker61 You can try following the instructions in the manual starting on page 72EG4-3000EHV-48-V2-Manual.pdf

3 days ago
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RE: Hybrid mini split 12k not heating/cooling

@user11Does the outside unit turn on at all?I understand you mentioned not detecting anything at the system joints, but did you confirm that both refr...

3 days ago
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RE: Newbie here. Requesting support for eg4 12ton hybrid mini spliit.

@2wiley Can you send me a private message with your name, email, number and shipping address and I will look into sending a new line set for you.

5 days ago
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RE: EG4 WIFI Dongle Dropping Connection

Can you share a video or screenshots of what you are seeing on the EG4 app?Are all 3 lights on the dongle currently on?

6 days ago
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RE: EG4 wifi dongle unable to connect

@dfwtinker I see, are all the lights on? Are any lights blinking?

6 days ago
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RE: Flexboss, gridboss, EG4 outdoor battery initial setup problems

@bootsgalore There isn’t a specific way to power cycle the batteries, but I would say turning off the breaker first, then powering down the BMS. After...

6 days ago
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RE: NOBODY ANSWERS THE PHONE

@kostpower I apologize for the delay on the part! Let me know if you need anything else!

6 days ago
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RE: Comunicación de BMS de batería EG4 LL-S con EG4 6000XP

@fonckBuenas tardes¿Pudo lograr que la batería LL se comunicara con el inversor?

7 days ago
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RE: EG4 24000 Hybrid not drawing DC watts

@davidt I apologize for the delayed response. Because it started since the install, it could be that it was a defective unit, if you are still having ...

7 days ago
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7 days ago
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RE: Warning W018 on 6000XP

@ravasunpower Make sure you have Generator Boost Disabled.

7 days ago
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RE: Hybrid mini split 12k not heating/cooling

@user11 Are you getting any error codes on the inside unit?The best solution would be to reach out to your distributor and possibly get a replacement ...

7 days ago
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RE: Energy storage systems UL9540

@paddymc Can you provide the link for the YouTube video? I’ll look into this and confirm. At this time, I don’t have any updates on the 6000XP being U...

7 days ago
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