EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Honorable Member
Joined: October 29, 2024 8:29 pm
Last seen: October 27, 2025 7:50 pm
Topics: 3 / Replies: 659
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RE: 12000XP and Ruixu Lithi 2-16

@billmag Thank you for bringing this to our attention, and I apologize for the inconvenience. I checked several inverters with previous firmware versi...

11 hours ago
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RE: Another dongle question

Yes, we do offer an ethernet dongle.Ethernet Adapter - EG4 Electronics

3 days ago
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RE: Generator charging problems

Did you update the LCD firmware as well?

3 days ago
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RE: Sequence of operation for modes

You can find the working modes in section 12.3 of the manual. The link is attached below. EG4-12000XP-Manual.pdf

3 days ago
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RE: Need help configuring 2 paralleled 6000xp with 2 different batteries

@highstone That's correct! each inverter will handle its own battery but both inverters' will still work together to power the loads.

3 days ago
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RE: Wire 3 eg4 batteries ordering

If you connect the inverter to the third battery, it will draw power from the third battery first, then the middle battery, and finally the left batte...

5 days ago
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RE: Another dongle question

We can look into this for you. Because this is a second party app, we don't have all the information regarding the app and the dongle.

5 days ago
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RE: RSD?

The RSD will shut down the inverter. This means it will: Stop any output to the EPS Stop charging the batteries Stop charging the ba...

5 days ago
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RE: 48v LL Battery cluster overloading charge amps modbus register

@somej I would have to double check on that, but you can definitely try! Just make sure you set the LL-s as the master battery and make sure that the ...

5 days ago
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RE: FAAB-2525

Are you referring to the changelog?

5 days ago
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RE: Need a fix for EG4 18KPv and Indoor wall mount battery system not discharging when 100%

It sounds like an issue with the settings, but I'd be happy to take a look at them for you if you have the inverters online.

5 days ago
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RE: LCD display remains blank.

That sounds like an internal issue. I recommend reaching out to your distributor.

1 week ago
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RE: Firmware for 8KEXP-240 (aka 12KEXP-240)

Good afternoon, You're right, the sticker is a little confusing. The inverter allows 8kW output, but it can take in 12kW of solar. This unit is consid...

1 week ago
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RE: EG4 wifi dongle unable to connect

@spencerowen Glad you were able to get it fixed and thank you for bringing it to my attention! I'll let our team know about the time to hold the butto...

1 week ago
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