@mbbush Our team has been notified about this, and it’s something that is already being reviewed internally. At this time, it's not yet available to t...

So, when you plug in the dongle, and you open the app, you select Dongle connect, and when you search for the Dongle network through the Phone Wi-Fi i...

Settings look good! I don't see anything that will cause any problems.

No worries! We can keep an eye on it, if it does happen again just let me know and I can take a look.

@ravasunpower I'm not sure what that was about. That's the first time I hear this happen. I will definitely be making a note of this!@glendale789-eg4-...

@glendale789-eg4-forum Do you have PV connected?I can try the firmware update remotely for you if you'd like.

@ravasunpower Is the system back up and running?If this happens again, I recommend doing a full system reboot. Removing all power sources. If that doe...

It appears that the system is currently charging the batteries and powering the loads. Are you able to leave it running without adjusting any settings...

It looks like your inverter's firmware is up to date, BUT the LCD firmware is on 18/1/1. I recommend updating the LCD firmware to V23. If you'd like, ...

@somej I'm very happy to be able to help you out. I apologize it took so long. There was a lot of confusion with the firmware but I'm glad it's solved...

I'm gathering more details on paralleling these batteries together and also about the Wi-Fi Antenna.It does have active balancing.

@t345currently only available in USYes, however, you will need to set the New 314Ah indoor battery as the master battery and this configuration is not...

What is the serial number or station name of your inverter?I can look into this for you.

Who gave you that information? I can look into it. I haven't heard anything on the dongles yet.