Were you able to get this issue resolved?The firmware update should have fixed the issue.

Typically, when the batteries reach 100%, you will see "BMS Charge Forbidden," indicating that the battery is no longer accepting a charge. Do you rec...

Can you post a screenshot of where you are seeing this setting?

The GridBoss is only compatible with hybrid inverters, such as the FlexBoss and the 18kPV. The 12000XP and 6000XP are off-grid inverters and are not s...

Unfortunately, this is not possible at this time. However, I will submit a request for consideration to lower the charging voltage in a future firmwar...

Are you able to post screenshots of your settings please?

I believe this is saying you can do up to 60A for 2 inverters, 90A for 3 inverter and so on. I attached a link where someone explains how they install...

Charging and discharging by voltage for a long period of time shouldn't be an issue. When you installed the new V2 batteries, were they within 0.5V of...

Can you post some pictures of the system and maybe how it's wired as well? I don't see anything indicating the power going out.I recommend deep cyclin...

For this, make sure that the Discharge current is set to 250. Also, try to keep both Leg 1 and Leg 2 as balanced as possible to prevent any overload i...

Does your laptop recognize the port? If it does, try to continue the update.

@scottmr808 Once you get the BMS tools going, we will be able to see what is causing this alarm. So, you are getting 51.4V on the battery?

I apologize for the delay; I was waiting for a response from our battery technicians. They advised that you will need external bus bars to connect the...

@dannybeardsleyIf you need help making these changes or would like for me to make them for you, let me know. Discharge Current Limit(Adc): 140 (Thi...

You can manually set the Grid Sell Back using the app or the monitoring website at 4 PM and disable it at 9 PM. However, there is currently no option ...