@diver-dave We understand your frustration, and I assure you that we are working on getting this resolved. Thank you for your patience!

@ravasunpowerYes, that looks correct. You will connect the chargeverter and the batteries to the bus bars and then run the connection from the bus bar...

This is not a typical setup, and we recommend using two separate generators. The Chargeverter was not designed to be configured in a master-slave conf...

@fonck¿Dónde tiene conectado el cable de comunicación entre la batería y el inversor?

Not at the moment, but I will bring this to our team’s attention.

@davidtHow long have you had the mini split?Did this start from the moment you installed the unit or did it start later?

@davidt Just to be clear, do you have 390V or 290V?

You can go to Working Mode and scroll down to Gen Function. These parameters are only applicable when Micro-Grid is enabled.

Did you remove the existing jumper wire between the SW and +12 ports?

Make sure the battery's BMS (RS232) is updated with the latest firmware S02T11. You will need to check this using BMS Tools.

¿Podría compartir fotos de cómo tiene conectadas las baterías?Por favor, asegúrese de que los interruptores DIP estén en la posición correcta; debe es...

@woody350 After further review, it appears that heating blankets can create distortion in the AC waveform due to the controllers used to regulate te...

Can you please provide your inverter's serial number so we can look into this for you?

Are you referring to this? It is at the beginning of every manual.

@kostpower I apologize for the delayed response. I can definitely check on this for you. Can you please send me a private message with your first and ...