Is everything working now? Your batteries appear full at 53V. I recommend switching the system to lead acid and setting the bulk/absorb charge to 56...

You can get this information on the Monitoring website under the Data tab and then navigate to Data History.Please let me know if you have any help lo...

@scottmr808 I'm glad you were able to get it replaced. If you have any other issues, free to reach out to me.

@scottmr808 i recommend leaving it on lead acid for a few days and make sure that the battery is charging fully to 56.2V and discharging to about 48-4...

@ponobill I'd be happy to help! Can you please provide either the station name or the inverter's serial number?

@electronThe issue with the 3rd PV showing voltage was a bug that was found on the website and had nothing to do with the firmware. That issue was res...

@haitisesThank you for the pictures. I recommend contacting your distributor for replacements. If for whatever reason they don't replace them for you,...

@danrpr1 You can watch this video; it explains step by step on how to get the WallMount battery to communicate with the Sol-Ark inverter. The informat...

@pawnee You can try connecting it this way. That way you ensure that the batteries are charging and discharging evenly.

@ron The closest option is AC charge mode, where the inverter uses either the grid or a generator to power loads and charge batteries. However, it can...

@pawnee Just to be clear the issue remains the same when the inverter switches from generator to battery?I will report this again to the team so we ca...

@wardo5757 Apologies for the confusion—I may have misunderstood your question. I believe you're referring to using PV to charge the batteries and the ...

You are still getting it when it switches to generator and when it switches from genrator to batteries?

How do you have the batteries connected? Are you using external bus bars?