@rbeato011 If you can provide your dongle’s serial number, I’ll do my best to reconnect it to the server. If that’s not possible, I can arrange to pro...

@dfwtinker We haven’t received any reports of issues with the monitoring website. I recommend checking your internet connection, ensuring your router ...

I can definitely help you out or at least point you to the right direction. So, are you only needing the Line set?

If you'd like, I can review your settings and make sure they are all correct. You can send me a direct message with your inverter's serial number.

Como la batería es LL, debe estar configurada en ID:1 para que funcione como la batería maestra.

@user11 Your unit is not blowing hot or cold air?

@krzysiek_kta If you haven't head back from anyone, I can submit a parts request and get that firmware cable shipped out. The next step would be to ma...

@ravasunpower Were you able to get the app to connect to the mini split?

Either the Grid or the Generator is fluctuating significantly in frequency, and it is outside the normal range.

@diver-dave We understand your frustration, and I assure you that we are working on getting this resolved. Thank you for your patience!

@ravasunpowerYes, that looks correct. You will connect the chargeverter and the batteries to the bus bars and then run the connection from the bus bar...

This is not a typical setup, and we recommend using two separate generators. The Chargeverter was not designed to be configured in a master-slave conf...

@fonck¿Dónde tiene conectado el cable de comunicación entre la batería y el inversor?

Not at the moment, but I will bring this to our team’s attention.

@davidtHow long have you had the mini split?Did this start from the moment you installed the unit or did it start later?